Privacy & Policy

General Terms

Customers must be 18 years old and above, and are required to have the mental capacity to take responsibility for their own actions and comply with these terms and conditions. my918Kisscr Online Casino Malaysia – Official 918Kiss Agent reserves the right at any time to cancel any transaction involving underage persons.
All game rules will follow the rules of our partner website. In the event of a dispute, we will submit the customer’s complaint to our partner support team and ensure that our customer is informed of the latest updates. However, we reserve the right to follow our partner’s final decision.
Please be informed that our partner has the right to cancel, reject, or refuse any bets placed by customers suspected of abnormal or unusual betting activity or of using artificial intelligence (bot). We provide the best security to protect our customers’ gaming accounts on our server.
my918Kisscr Online Casino Malaysia – Official 918Kiss Agent will not be responsible for any credit losses if a player’s account is hacked due to issues on the player’s own side. We will only take responsibility if the security issue originates from our gaming server.
To prevent fraudulent activity, players are not allowed to withdraw without playing after topping up.

Security

my918Kisscr Casino Malaysia – Official 918Kiss Agent will take all reasonable security measures to ensure the safety of player accounts. We use high-level software to ensure your account is protected from hacking activities.
However, players are also responsible for ensuring that their user ID and password remain secure. Players must be careful and are strongly advised not to share their user ID and password with anyone. 918Kiss Malaysia will not be responsible if your password has been compromised or stolen due to the player’s own negligence.

Bonus Terms and Conditions

All bonuses will be given only once per person, household, real-money account, registered email address, computer, or payment method details. If a second account is opened by any player, all bonuses and winnings will be cancelled on both accounts, and the original deposit will be returned.
Before the promotional rollover requirement is completed, the deposit amount, bonus, and any winnings are not allowed to be withdrawn.
If a member has applied for a promotional bonus, but before the bonus has been credited into the account:
a. if the account balance is considered insufficient to complete the bonus turnover requirement, 918Kiss Malaysia has the right to ask the member to top up the balance or make a new deposit of the same amount before the bonus is credited.
b. if the member makes a withdrawal request, my918Kisscr Online Casino Malaysia – Official 918Kiss Agent has the right to reject the withdrawal because the promotional turnover requirement has not been fulfilled. The member may submit another withdrawal request once the turnover condition has been met.
Likewise, once a promotional bonus has been credited into a member’s account and the member has placed bets, 918Kiss Malaysia will not entertain any request to cancel or reverse the bonus in order to allow a withdrawal, unless the required promotional rollover has first been completed.
Only games that produce a win/loss return will count toward the promotional rollover requirement. Cancelled, invalid, or non-qualifying bets will not be counted.
Unless otherwise stated in the terms of a promotion, only 25% of the total amount played on Roulette games (all variations), plus 50% of RNG games, will count toward bonus wagering. Slots will count as eligible bonus wagering games.
my918Kisscr Online Casino Malaysia – Official 918Kiss Agent reserves the right to extend or shorten any promotional period at any time.
my918Kisscr Casino Malaysia – Official 918Kiss Agent reserves the right to request proof of identity from a player at any time. Such proof must confirm the player’s personal information, payment details, and any other additional information required for relevant security checks.
Stacked or overlapping bonus conditions are not allowed. First deposit bonus and second deposit bonus will always take priority over other promotions.
No employee or relative of any employee or representative of 88KK Online Casino Malaysia – Official 918Kiss Agent may hold an account or benefit from any promotional offer.
Although my918Kisscr Online Casino Malaysia – Official 918Kiss Agent makes every effort to keep all player information safe and confidential, we reserve the right to publish a player’s first name, surname initial, and city/country for promotional purposes. The player will always be informed before any publication is made.

Banking

my918Kisscr Casino Malaysia – Official 918Kiss Agent reserves the right to top up credit into a player’s account only after deposit verification has been received from the bank. Please keep your bank receipt or transaction reference number as we may request it as proof of transfer.
You are advised to contact our Customer Service after successfully completing a transaction. We will top up credit into your game account within 15 minutes after verification.
Members must provide their username, bank account number, and account balance when requesting a withdrawal. For your security, we reserve the right to reject your withdrawal request if the information provided does not match the information used during registration.
Before the promotional rollover requirement is fulfilled, the deposit amount, bonus, and any winnings are not allowed to be withdrawn.
If a member has applied for a promotional bonus, but before the bonus has been credited into the account:
a. if the account balance is considered insufficient to complete the bonus turnover requirement, 918Kiss Malaysia has the right to request that the member increase the balance or make a new deposit of the same amount before the bonus is credited.
b. if the member makes a withdrawal request, my918Kisscr Online Casino Malaysia – Official 918Kiss Agent has the right to reject the withdrawal because the promotional turnover requirement has not been met. The member may submit another withdrawal request once the condition has been fulfilled.
Likewise, when a promotional bonus has been credited into the member’s account and the member has placed bets, 918Kiss Malaysia will not entertain a request to cancel or reverse the bonus to allow a withdrawal unless the required promotional rollover has first been completed.
Only games that produce a win/loss return will count toward the promotional rollover requirement. Cancelled, invalid, or non-qualifying bets will not be counted.
Unless otherwise stated in the terms of a promotion, only 25% of the total amount played on Roulette games (all variations), plus 50% of RNG games, will count toward bonus wagering. Slots will count as eligible bonus wagering games.
my918Kisscr Online Casino Malaysia – Official 918Kiss Agent reserves the right to extend or shorten any promotional period at any time.
my918Kisscr Casino Malaysia – Official 918Kiss Agent reserves the right to request proof of identity from a player at any time. Such proof must confirm the player’s personal information, payment details, and any other additional information required for relevant security checks.
Stacked or overlapping bonus conditions are not allowed. First deposit bonus and second deposit bonus will always take priority over other promotions.
No employee or relative of any employee or representative of 88KK Online Casino Malaysia – Official 918Kiss Agent may hold an account or benefit from any promotional offer.
Although my918Kisscr Online Casino Malaysia – Official 918Kiss Agent makes every effort to keep all player information safe and confidential, we reserve the right to publish a player’s first name, surname initial, and city/country for promotional purposes. The player will always be informed before any publication is made.

A note: the page repeats several bonus and banking clauses, and some parts are written more like terms and conditionsthan a true privacy policy.